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With over $1M in parts in stock in our Brendale warehouse – we have the lowest downtime in the industry!
We have a network of technicians around the country to provide prompt back-up service. They are willing to come out and repair your product onsite for a small call out fee. We service the whole of this beautiful country and depending on your location we do charge a $150 call out for metro areas and $250 for regional areas. Parts and Labour will be provided under our warranty clause. In the Vibration market, we are the only company to offer national in-home service and our warranties are 5 times longer than competitors.
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced if the products fail to be of acceptable quality and the failure does not amount to a major failure.
The benefits given by this warranty are in addition to other rights and remedies which you may have under a law in relation to the products or services to which the warranty relates.
CardioTech (Phone: 1300 13 55 96, Email address: info@cardiotech.com.au warrants this CardioTech branded fitness product (CardioTech Product) against defects in materials and workmanship when used normally in accordance with CardioTech’s published guidelines: (a) in respect of parts and labour, for a period of 1 year; (b) in respect of parts only, for a period of 2 years; and (c) in respect of the motor and components of the motor only and treadmill frame, for a lifetime, commencing on the date of retail purchase by the original purchaser (respectively the “Parts and Labour Warranty Period”, the “Parts Warranty Period” and the “Motor Warranty Period”) subject to the following terms and conditions.
If during the Parts and Labour Warranty Period, you submit a claim to CardioTech in respect of a defect in the material or workmanship of the CardioTech Product, CardioTech must at its option: (1) repair the CardioTech Product at no charge, using new or previously used parts that are equivalent to new in performance and reliability; or (2), replace the CardioTech Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability and is at least functionally equivalent to the product; or (3) exchange the CardioTech Product for a refund of your purchase price. A replacement CardioTech Product or part provided in accordance with this Parts and Labour Warranty assumes the Parts and Labour Warranty for the original product for the balance of the Parts and Labour Warranty Period in respect of that product.
Without limiting the foregoing, if during the Parts Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials and workmanship of any part of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of those parts in the CardioTech Product. A replacement part provided in accordance with this Parts Warranty assumes the Parts Warranty for the original product for the balance of the Parts Warranty Period in respect of that product.
Without limiting the foregoing, if during the Motor and Frame Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials or workmanship of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of the drive motor in the CardioTech Product. A replacement drive motor (or part) provided in accordance with this Motor Warranty assumes the Motor Warranty for the original product for the balance of the Motor Warranty Period in respect of that product.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the CardioTech Product’s specifications; (d) to damage caused by accident, abuse, misuse, fire, earthquake or other external cause; (e) to damage caused by operating the CardioTech Product outside CardioTech’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of CardioTech or a CardioTech technician; (g) to a CardioTech Product that has been modified to alter functionality or capability without the written permission of CardioTech; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the CardioTech Product; or (i) if any serial number has been removed or defaced from the CardioTech Product; or (j) if you cannot prove in any way that you are the original purchaser of the product (e.g. by presenting proof of purchase).
Before receiving warranty service, CardioTech or its employees, agents or contractors may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow CardioTech’s procedures for obtaining warranty service. It is your responsibility to follow the maintenance instructions and guides to keep your machine working as intended. Failure to do so, may void the warranty period.
In order to claim under this warranty, you must contact CardioTech using the contact information provided above and at CardioTech’s election permit an employee, agent or contractor to inspect the CardioTech Product or return the CardioTech Product to CardioTech (at your own expense, unless CardioTech agrees otherwise in writing). In addition to the CardioTech Product you must provide CardioTech with the components and proof of purchase (including details of the date and location of purchase) so that CardioTech may verify the defect and your purchase details. You may request to speak with a CardioTech service technician by clicking the below link and completing the form. https://www.cardiotech.com.au/
CardioTech will provide warranty service through one or more of the following options:
• In-home technician service. CardioTech provides an in-home technician service. You will allow an employee, agent or subcontractor of CardioTech to attend at your premises to inspect and perform Service on your CardioTech Product.
• Carry-in service. If you decide to, you may return your CardioTech Product to a CardioTech Retail location offering carry-in service. Service may be performed at the location or another CardioTech Repair Service location to be serviced. Once you are notified that service is complete, you can collect the CardioTech Product from the CardioTech Retail or Repair Service location, unless CardioTech notifies you that the CardioTech Product will be sent directly to your location.
• Do-it-yourself (DIY) parts service. If you decide to, you can arrange for a CardioTech to send DIY parts to you to allow you to service your own CardioTech Product. You will be sent a replacement CardioTech Product or part accompanied by instructions on installation, if applicable, and any requirements for the disposal or return of the replaced CardioTech Product or part. CardioTech may require you to return your defective CardioTech Product or part in exchange for such replacement CardioTech Product or part. CardioTech will not be responsible for any labour costs you incur relating to DIY parts service. Should you require further assistance, contact CardioTech at the telephone number listed below.
CardioTech reserves the right to change the method by which CardioTech may provide warranty service to you, and your CardioTech Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the geographic location where service is requested. Service options, parts availability and response times may vary according to your location. You may be responsible for shipping and handling charges if the CardioTech Product cannot be serviced in your location. CardioTech reserves the right to charge a call out fee where applicable. As we do service all of Australia, we charge a standard rate of $150 for Metro locations and $250 for more regional areas.
CardioTech (Phone: 1300 13 55 96, Email address: info@cardiotech.com.au warrants this CardioTech branded fitness product (CardioTech Product) against defects in materials and workmanship when used normally in accordance with CardioTech’s published guidelines: (a) in respect of parts and labour, for a period of 1 year; (b) in respect of parts only, for a period of 2 years; and (c) in respect of the motor and components of the motor only and treadmill frame, for a lifetime, commencing on the date of retail purchase by the original purchaser (respectively the “Parts and Labour Warranty Period”, the “Parts Warranty Period” and the “Motor Warranty Period”) subject to the following terms and conditions.
Without limiting the foregoing, if during the Parts Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials and workmanship of any part of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of those parts in the CardioTech Product. A replacement part provided in accordance with this Parts Warranty assumes the Parts Warranty for the original product for the balance of the Parts Warranty Period in respect of that product.
Without limiting the foregoing, if during the Motor and Frame Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials or workmanship of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of the drive motor in the CardioTech Product. A replacement drive motor (or part) provided in accordance with this Motor Warranty assumes the Motor Warranty for the original product for the balance of the Motor Warranty Period in respect of that product.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the CardioTech Product’s specifications; (d) to damage caused by accident, abuse, misuse, fire, earthquake or other external cause; (e) to damage caused by operating the CardioTech Product outside CardioTech’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of CardioTech or a CardioTech technician; (g) to a CardioTech Product that has been modified to alter functionality or capability without the written permission of CardioTech; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the CardioTech Product; or (i) if any serial number has been removed or defaced from the CardioTech Product; or (j) if you cannot prove in any way that you are the original purchaser of the product (e.g. by presenting proof of purchase).
Before receiving warranty service, CardioTech or its employees, agents or contractors may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow CardioTech’s procedures for obtaining warranty service. It is your responsibility to follow the maintenance instructions and guides to keep your machine working as intended. Failure to do so, may void the warranty period.
In order to claim under this warranty, you must contact CardioTech using the contact information provided above and at CardioTech’s election permit an employee, agent or contractor to inspect the CardioTech Product or return the CardioTech Product to CardioTech (at your own expense, unless CardioTech agrees otherwise in writing). In addition to the CardioTech Product you must provide CardioTech with the components and proof of purchase (including details of the date and location of purchase) so that CardioTech may verify the defect and your purchase details. You may request to speak with a CardioTech service technician by clicking the below link and completing the form. https://www.cardiotech.com.au/about/service-request/
CardioTech will provide warranty service through one or more of the following options:
• In-home technician service. CardioTech provides an in-home technician service. You will allow an employee, agent or subcontractor of CardioTech to attend at your premises to inspect and perform Service on your CardioTech Product.
• Carry-in service. If you decide to, you may return your CardioTech Product to a CardioTech Retail location offering carry-in service. Service may be performed at the location or another CardioTech Repair Service location to be serviced. Once you are notified that service is complete, you can collect the CardioTech Product from the CardioTech Retail or Repair Service location, unless CardioTech notifies you that the CardioTech Product will be sent directly to your location.
• Do-it-yourself (DIY) parts service. If you decide to, you can arrange for a CardioTech to send DIY parts to you to allow you to service your own CardioTech Product. You will be sent a replacement CardioTech Product or part accompanied by instructions on installation, if applicable, and any requirements for the disposal or return of the replaced CardioTech Product or part. CardioTech may require you to return your defective CardioTech Product or part in exchange for such replacement CardioTech Product or part. CardioTech will not be responsible for any labour costs you incur relating to DIY parts service. Should you require further assistance, contact CardioTech at the telephone number listed below.
CardioTech reserves the right to change the method by which CardioTech may provide warranty service to you, and your CardioTech Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the geographic location where service is requested. Service options, parts availability and response times may vary according to your location. You may be responsible for shipping and handling charges if the CardioTech Product cannot be serviced in your location. CardioTech reserves the right to charge a call out fee where applicable. As we do service all of Australia, we charge a standard rate of $150 for Metro locations and $250 for more regional areas.
CardioTech (Phone: 1300 13 55 96, Email address: info@cardiotech.com.au warrants this CardioTech branded fitness product (CardioTech Product) against defects in materials and workmanship when used normally in accordance with CardioTech’s published guidelines: (a) in respect of parts and labour, for a period of 1 year; (b) in respect of parts only, for a period of 2 years; (c) in respect of the incline motor and components of the incline motor only, for a period of 10 years, and (d) in respect of the motor and components of the motor only and treadmill frame, for a lifetime, commencing on the date of retail purchase by the original purchaser (respectively the “Parts and Labour Warranty Period” and the “Parts Warranty Period” and the “Inline Motor Warranty Period” and the “Motor and Frame Warranty Period”) subject to the following terms and conditions.
If during the Parts and Labour Warranty Period, you submit a claim to CardioTech in respect of a defect in the material or workmanship of the CardioTech Product, CardioTech must at its option: (1) repair the CardioTech Product at no charge, using new or previously used parts that are equivalent to new in performance and reliability; or (2), replace the CardioTech Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability and is at least functionally equivalent to the product; or (3) exchange the CardioTech Product for a refund of your purchase price. A replacement CardioTech Product or part provided in accordance with this Parts and Labour Warranty assumes the Parts and Labour Warranty for the original product for the balance of the Parts and Labour Warranty Period in respect of that product.
Without limiting the foregoing, if during the Parts Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials and workmanship of any part of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of those parts in the CardioTech Product. A replacement part provided in accordance with this Parts Warranty assumes the Parts Warranty for the original product for the balance of the Parts Warranty Period in respect of that product.
Without limiting the foregoing, if during the Incline Motor Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials or workmanship of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of the incline motor in the CardioTech Product. A replacement incline motor (or part) provided in accordance with this Incline Motor Warranty assumes the Incline Motor Warranty for the original product for the balance of the Incline Motor Warranty Period in respect of that product.
Without limiting the foregoing, if during the Motor and Frame Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials or workmanship of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of the drive motor in the CardioTech Product. A replacement drive motor (or part) provided in accordance with this Motor Warranty assumes the Motor Warranty for the original product for the balance of the Motor Warranty Period in respect of that product.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the CardioTech Product’s specifications; (d) to damage caused by accident, abuse, misuse, fire, earthquake or other external cause; (e) to damage caused by operating the CardioTech Product outside CardioTech’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of CardioTech or a CardioTech technician; (g) to a CardioTech Product that has been modified to alter functionality or capability without the written permission of CardioTech; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the CardioTech Product; or (i) if any serial number has been removed or defaced from the CardioTech Product; or (j) if you cannot prove in any way that you are the original purchaser of the product (e.g. by presenting proof of purchase).
Before receiving warranty service, CardioTech or its employees, agents or contractors may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow CardioTech’s procedures for obtaining warranty service. It is your responsibility to follow the maintenance instructions and guides to keep your machine working as intended. Failure to do so, may void the warranty period.
In order to claim under this warranty, you must contact CardioTech using the contact information provided above and at CardioTech’s election permit an employee, agent or contractor to inspect the CardioTech Product or return the CardioTech Product to CardioTech (at your own expense, unless CardioTech agrees otherwise in writing). In addition to the CardioTech Product you must provide CardioTech with the components and proof of purchase (including details of the date and location of purchase) so that CardioTech may verify the defect and your purchase details. You may request to speak with a CardioTech service technician by clicking the below link and completing the form. https://www.cardiotech.com.au/about/service-request/
CardioTech will provide warranty service through one or more of the following options:
• In-home technician service. CardioTech provides an in-home technician service. You will allow an employee, agent or subcontractor of CardioTech to attend at your premises to inspect and perform Service on your CardioTech Product.
• Carry-in service. If you decide to, you may return your CardioTech Product to a CardioTech Retail location offering carry-in service. Service may be performed at the location or another CardioTech Repair Service location to be serviced. Once you are notified that service is complete, you can collect the CardioTech Product from the CardioTech Retail or Repair Service location, unless CardioTech notifies you that the CardioTech Product will be sent directly to your location.
• Do-it-yourself (DIY) parts service. If you decide to, you can arrange for a CardioTech to send DIY parts to you to allow you to service your own CardioTech Product. You will be sent a replacement CardioTech Product or part accompanied by instructions on installation, if applicable, and any requirements for the disposal or return of the replaced CardioTech Product or part. CardioTech may require you to return your defective CardioTech Product or part in exchange for such replacement CardioTech Product or part. CardioTech will not be responsible for any labour costs you incur relating to DIY parts service. Should you require further assistance, contact CardioTech at the telephone number listed below.
CardioTech reserves the right to change the method by which CardioTech may provide warranty service to you, and your CardioTech Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the geographic location where service is requested. Service options, parts availability and response times may vary according to your location. You may be responsible for shipping and handling charges if the CardioTech Product cannot be serviced in your location. CardioTech reserves the right to charge a call out fee where applicable. As we do service all of Australia, we charge a standard rate of $150 for Metro locations and $250 for more regional areas.
CardioTech (Phone: 1300 13 55 96, Email address: info@cardiotech.com.au warrants this CardioTech branded fitness product (CardioTech Product) against defects in materials and workmanship when used normally in accordance with CardioTech’s published guidelines: (a) in respect of parts and labour, for a period of 5 years; and (b) in respect of parts only, for a period of 5 years, commencing on the date of retail purchase by the original purchaser (respectively the “Parts and Labour Warranty Period” and the “Parts Warranty Period”) subject to the following terms and conditions.
If during the Parts and Labour Warranty Period, you submit a claim to CardioTech in respect of a defect in the material or workmanship of the CardioTech Product, CardioTech must at its option: (1) repair the CardioTech Product at no charge, using new or previously used parts that are equivalent to new in performance and reliability; or (2), replace the CardioTech Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability and is at least functionally equivalent to the product; or (3) exchange the CardioTech Product for a refund of your purchase price. A replacement CardioTech Product or part provided in accordance with this Parts and Labour Warranty assumes the Parts and Labour Warranty for the original product for the balance of the Parts and Labour Warranty Period in respect of that product.
Without limiting the foregoing, if during the Parts Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials and workmanship of any part of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of those parts in the CardioTech Product. A replacement part provided in accordance with this Parts Warranty assumes the Parts Warranty for the original product for the balance of the Parts Warranty Period in respect of that product.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the CardioTech Product’s specifications; (d) to damage caused by accident, abuse, misuse, fire, earthquake or other external cause; (e) to damage caused by operating the CardioTech Product outside CardioTech’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of CardioTech or a CardioTech technician; (g) to a CardioTech Product that has been modified to alter functionality or capability without the written permission of CardioTech; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the CardioTech Product; or (i) if any serial number has been removed or defaced from the CardioTech Product; or (j) if you cannot prove in any way that you are the original purchaser of the product (e.g. by presenting proof of purchase).
Before receiving warranty service, CardioTech or its employees, agents or contractors may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow CardioTech’s procedures for obtaining warranty service. It is your responsibility to follow the maintenance instructions and guides to keep your machine working as intended. Failure to do so, may void the warranty period.
In order to claim under this warranty, you must contact CardioTech using the contact information provided above and at CardioTech’s election permit an employee, agent or contractor to inspect the CardioTech Product or return the CardioTech Product to CardioTech (at your own expense, unless CardioTech agrees otherwise in writing). In addition to the CardioTech Product you must provide CardioTech with the components and proof of purchase (including details of the date and location of purchase) so that CardioTech may verify the defect and your purchase details. You may request to speak with a CardioTech service technician by clicking the below link and completing the form. https://www.cardiotech.com.au/
CardioTech will provide warranty service through one or more of the following options:
• In-home technician service. CardioTech provides an in-home technician service. You will allow an employee, agent or subcontractor of CardioTech to attend at your premises to inspect and perform Service on your CardioTech Product.
• Carry-in service. If you decide to, you may return your CardioTech Product to a CardioTech Retail location offering carry-in service. Service may be performed at the location or another CardioTech Repair Service location to be serviced. Once you are notified that service is complete, you can collect the CardioTech Product from the CardioTech Retail or Repair Service location, unless CardioTech notifies you that the CardioTech Product will be sent directly to your location.
• Do-it-yourself (DIY) parts service. If you decide to, you can arrange for a CardioTech to send DIY parts to you to allow you to service your own CardioTech Product. You will be sent a replacement CardioTech Product or part accompanied by instructions on installation, if applicable, and any requirements for the disposal or return of the replaced CardioTech Product or part. CardioTech may require you to return your defective CardioTech Product or part in exchange for such replacement CardioTech Product or part. CardioTech will not be responsible for any labour costs you incur relating to DIY parts service. Should you require further assistance, contact CardioTech at the telephone number listed below.
CardioTech reserves the right to change the method by which CardioTech may provide warranty service to you, and your CardioTech Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the geographic location where service is requested. Service options, parts availability and response times may vary according to your location. You may be responsible for shipping and handling charges if the CardioTech Product cannot be serviced in your location. CardioTech reserves the right to charge a call out fee where applicable. As we do service all of Australia, we charge a standard rate of $150 for Metro locations and $250 for more regional areas.
CardioTech warrants this CardioTech branded fitness product (CardioTech Product) against defects in materials and workmanship when used normally in accordance with CardioTech’s published guidelines: (a) in respect of parts and labour, for a period of 2 years; (b) in respect of parts only, for a period of 3 years; and (c) in respect of the motor and components of the motor only, for a period of 5 years, commencing on the date of retail purchase by the original purchaser (respectively the “Parts and Labour Warranty Period”, the “Parts Warranty Period” and the “Motor Warranty Period”) subject to the following terms and conditions.
If during the Parts and Labour Warranty Period, you submit a claim to Cardiotech in respect of a defect in the material or workmanship of the CardioTech Product, CardioTech must at its option: (1) repair the CardioTech Product at no charge, using new or previously used parts that are equivalent to new in performance and reliability; or (2), replace the CardioTech Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability and is at least functionally equivalent to the product; or (3) exchange the CardioTech Product for a refund of your purchase price. A replacement CardioTech Product or part provided in accordance with this Parts and Labour Warranty assumes the Parts and Labour Warranty for the original product for the balance of the Parts and Labour Warranty Period in respect of that product.
Without limiting the foregoing, if during the Parts Warranty Period, you submit a claim to Cardiotech in respect of a defect in the materials and workmanship of any part of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of those parts in the CardioTech Product. A replacement part provided in accordance with this Parts Warranty assumes the Parts Warranty for the original product for the balance of the Parts Warranty Period in respect of that product.
Without limiting the foregoing, if during the Motor Warranty Period, you submit a claim to Cardiotech in respect of a defect in the materials or workmanship of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of the motor in the CardioTech Product. A replacement motor (or part) provided in accordance with this Motor Warranty assumes the Motor Warranty for the original product for the balance of the Motor Warranty Period in respect of that product.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the CardioTech Product’s specifications; (d) to damage caused by accident, abuse, misuse, fire, earthquake or other external cause; (e) to damage caused by operating the CardioTech Product outside CardioTech’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of CardioTech or a CardioTech technician; (g) to a CardioTech Product that has been modified to alter functionality or capability without the written permission of CardioTech; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the CardioTech Product; or (i) if any serial number has been removed or defaced from the CardioTech Product; or (j) if you cannot prove in any way that you are the original purchaser of the product (e.g. by presenting proof of purchase).
Before receiving warranty service, CardioTech or its employees, agents or contractors may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow CardioTech’s procedures for obtaining warranty service. It is your responsibility to follow the maintenance instructions and guides to keep your machine working as intended. Failure to do so, may void the warranty period.
In order to claim under this warranty, you must contact CardioTech using the contact information provided above and at CardioTech’s election permit an employee, agent or contractor to inspect the CardioTech Product or return the CardioTech Product to CardioTech (at your own expense, unless CardioTech agrees otherwise in writing). In addition to the CardioTech Product you must provide CardioTech with the components and proof of purchase (including details of the date and location of purchase) so that CardioTech may verify the defect and your purchase details. You may request to speak with a CardioTech service technician by clicking the below link and completing the form. https://www.cardiotech.com.au/
CardioTech will provide warranty service through one or more of the following options:
• In-home technician service. CardioTech provides an in-home technician service. You will allow an employee, agent or subcontractor of CardioTech to attend at your premises to inspect and perform Service on your CardioTech Product.
• Carry-in service. If you decide to, you may return your CardioTech Product to a CardioTech Retail location offering carry-in service. Service may be performed at the location or another CardioTech Repair Service location to be serviced. Once you are notified that service is complete, you can collect the CardioTech Product from the CardioTech Retail or Repair Service location, unless CardioTech notifies you that the CardioTech Product will be sent directly to your location.
• Do-it-yourself (DIY) parts service. If you decide to, you can arrange for a CardioTech to send DIY parts to you to allow you to service your own CardioTech Product. You will be sent a replacement CardioTech Product or part accompanied by instructions on installation, if applicable, and any requirements for the disposal or return of the replaced CardioTech Product or part. CardioTech may require you to return your defective CardioTech Product or part in exchange for such replacement CardioTech Product or part. CardioTech will not be responsible for any labour costs you incur relating to DIY parts service. Should you require further assistance, contact CardioTech at the telephone number listed below.
CardioTech reserves the right to change the method by which CardioTech may provide warranty service to you, and your CardioTech Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the geographic location where service is requested. Service options, parts availability and response times may vary according to your location. You may be responsible for shipping and handling charges if the CardioTech Product cannot be serviced in your location. CardioTech reserves the right to charge a call out fee where applicable. As we do service all of Australia, we charge a standard rate of $150 for Metro locations and $250 for more regional areas.
CardioTech (Phone: 1300 13 55 96, Email address: info@cardiotech.com.au warrants this CardioTech branded fitness product (CardioTech Product) against defects in materials and workmanship when used normally in accordance with CardioTech’s published guidelines: (a) in respect of parts and labour, for a period of 1 years; (b) in respect of parts only, for a period of 2 years; and (c) in respect of the motor and components of the motor only, for a period of 5 years, commencing on the date of retail purchase by the original purchaser (respectively the “Parts and Labour Warranty Period”, the “Parts Warranty Period” and the “Motor Warranty Period”) subject to the following terms and conditions.
If during the Parts and Labour Warranty Period, you submit a claim to CardioTech in respect of a defect in the material or workmanship of the CardioTech Product, CardioTech must at its option: (1) repair the CardioTech Product at no charge, using new or previously used parts that are equivalent to new in performance and reliability; or (2), replace the CardioTech Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability and is at least functionally equivalent to the product; or (3) exchange the CardioTech Product for a refund of your purchase price. A replacement CardioTech Product or part provided in accordance with this Parts and Labour Warranty assumes the Parts and Labour Warranty for the original product for the balance of the Parts and Labour Warranty Period in respect of that product.
Without limiting the foregoing, if during the Parts Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials and workmanship of any part of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of those parts in the CardioTech Product. A replacement part provided in accordance with this Parts Warranty assumes the Parts Warranty for the original product for the balance of the Parts Warranty Period in respect of that product.
Without limiting the foregoing, if during the Motor Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials or workmanship of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the CardioTech Product’s specifications; (d) to damage caused by accident, abuse, misuse, fire, earthquake or other external cause; (e) to damage caused by operating the CardioTech Product outside CardioTech’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of CardioTech or a CardioTech technician; (g) to a CardioTech Product that has been modified to alter functionality or capability without the written permission of CardioTech; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the CardioTech Product; or (i) if any serial number has been removed or defaced from the CardioTech Product; or (j) if you cannot prove in any way that you are the original purchaser of the product (e.g. by presenting proof of purchase).
Before receiving warranty service, CardioTech or its employees, agents or contractors may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow CardioTech’s procedures for obtaining warranty service. It is your responsibility to follow the maintenance instructions and guides to keep your machine working as intended. Failure to do so, may void the warranty period.
In order to claim under this warranty, you must contact CardioTech using the contact information provided above and at CardioTech’s election permit an employee, agent or contractor to inspect the CardioTech Product or return the CardioTech Product to CardioTech (at your own expense, unless CardioTech agrees otherwise in writing). In addition to the CardioTech Product you must provide CardioTech with the components and proof of purchase (including details of the date and location of purchase) so that CardioTech may verify the defect and your purchase details. You may request to speak with a CardioTech service technician by clicking the below link and completing the form. https://www.cardiotech.com.au/
CardioTech will provide warranty service through one or more of the following options:
• In-home technician service. CardioTech provides an in-home technician service. You will allow an employee, agent or subcontractor of CardioTech to attend at your premises to inspect and perform Service on your CardioTech Product.
• Carry-in service. If you decide to, you may return your CardioTech Product to a CardioTech Retail location offering carry-in service. Service may be performed at the location or another CardioTech Repair Service location to be serviced. Once you are notified that service is complete, you can collect the CardioTech Product from the CardioTech Retail or Repair Service location, unless CardioTech notifies you that the CardioTech Product will be sent directly to your location.
• Do-it-yourself (DIY) parts service. If you decide to, you can arrange for a CardioTech to send DIY parts to you to allow you to service your own CardioTech Product. You will be sent a replacement CardioTech Product or part accompanied by instructions on installation, if applicable, and any requirements for the disposal or return of the replaced CardioTech Product or part. CardioTech may require you to return your defective CardioTech Product or part in exchange for such replacement CardioTech Product or part. CardioTech will not be responsible for any labour costs you incur relating to DIY parts service. Should you require further assistance, contact CardioTech at the telephone number listed below.
CardioTech reserves the right to change the method by which CardioTech may provide warranty service to you, and your CardioTech Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the geographic location where service is requested. Service options, parts availability and response times may vary according to your location. You may be responsible for shipping and handling charges if the CardioTech Product cannot be serviced in your location. CardioTech reserves the right to charge a call out fee where applicable. As we do service all of Australia, we charge a standard rate of $150 for Metro locations and $250 for more regional areas.
CardioTech (Phone: 1300 13 55 96, Email address: info@cardiotech.com.au warrants this CardioTech branded fitness product (CardioTech Product) against defects in materials and workmanship when used normally in accordance with CardioTech’s published guidelines: (a) in respect of parts and labour, for a period of 1 year; (b) in respect of parts only, for a period of 3 years; and (c) in respect of the motor and components of the motor only, for a period of 5 years, commencing on the date of retail purchase by the original purchaser (respectively the “Parts and Labour Warranty Period”, the “Parts Warranty Period” and the “Motor Warranty Period”) subject to the following terms and conditions.
If during the Parts and Labour Warranty Period, you submit a claim to CardioTech in respect of a defect in the material or workmanship of the CardioTech Product, CardioTech must at its option: (1) repair the CardioTech Product at no charge, using new or previously used parts that are equivalent to new in performance and reliability; or (2), replace the CardioTech Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability and is at least functionally equivalent to the product; or (3) exchange the CardioTech Product for a refund of your purchase price. A replacement CardioTech Product or part provided in accordance with this Parts and Labour Warranty assumes the Parts and Labour Warranty for the original product for the balance of the Parts and Labour Warranty Period in respect of that product.
Without limiting the foregoing, if during the Parts Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials and workmanship of any part of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of those parts in the CardioTech Product. A replacement part provided in accordance with this Parts Warranty assumes the Parts Warranty for the original product for the balance of the Parts Warranty Period in respect of that product.
Without limiting the foregoing, if during the Motor Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials or workmanship of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of the motor in the CardioTech Product. A replacement motor (or part) provided in accordance with this Motor Warranty assumes the Motor Warranty for the original product for the balance of the Motor Warranty Period in respect of that product.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the CardioTech Product’s specifications; (d) to damage caused by accident, abuse, misuse, fire, earthquake or other external cause; (e) to damage caused by operating the CardioTech Product outside CardioTech’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of CardioTech or a CardioTech technician; (g) to a CardioTech Product that has been modified to alter functionality or capability without the written permission of CardioTech; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the CardioTech Product; or (i) if any serial number has been removed or defaced from the CardioTech Product; or (j) if you cannot prove in any way that you are the original purchaser of the product (e.g. by presenting proof of purchase).
Before receiving warranty service, CardioTech or its employees, agents or contractors may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow CardioTech’s procedures for obtaining warranty service. It is your responsibility to follow the maintenance instructions and guides to keep your machine working as intended. Failure to do so, may void the warranty period.
In order to claim under this warranty, you must contact CardioTech using the contact information provided above and at CardioTech’s election permit an employee, agent or contractor to inspect the CardioTech Product or return the CardioTech Product to CardioTech (at your own expense, unless CardioTech agrees otherwise in writing). In addition to the CardioTech Product you must provide CardioTech with the components and proof of purchase (including details of the date and location of purchase) so that CardioTech may verify the defect and your purchase details. You may request to speak with a CardioTech service technician by clicking the below link and completing the form. https://www.cardiotech.com.au/
CardioTech will provide warranty service through one or more of the following options:
• In-home technician service. CardioTech provides an in-home technician service. You will allow an employee, agent or subcontractor of CardioTech to attend at your premises to inspect and perform Service on your CardioTech Product.
• Carry-in service. If you decide to, you may return your CardioTech Product to a CardioTech Retail location offering carry-in service. Service may be performed at the location or another CardioTech Repair Service location to be serviced. Once you are notified that service is complete, you can collect the CardioTech Product from the CardioTech Retail or Repair Service location, unless CardioTech notifies you that the CardioTech Product will be sent directly to your location.
• Do-it-yourself (DIY) parts service. If you decide to, you can arrange for a CardioTech to send DIY parts to you to allow you to service your own CardioTech Product. You will be sent a replacement CardioTech Product or part accompanied by instructions on installation, if applicable, and any requirements for the disposal or return of the replaced CardioTech Product or part. CardioTech may require you to return your defective CardioTech Product or part in exchange for such replacement CardioTech Product or part. CardioTech will not be responsible for any labour costs you incur relating to DIY parts service. Should you require further assistance, contact CardioTech at the telephone number listed below.
CardioTech reserves the right to change the method by which CardioTech may provide warranty service to you, and your CardioTech Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the geographic location where service is requested. Service options, parts availability and response times may vary according to your location. You may be responsible for shipping and handling charges if the CardioTech Product cannot be serviced in your location. CardioTech reserves the right to charge a call out fee where applicable. As we do service all of Australia, we charge a standard rate of $150 for Metro locations and $250 for more regional areas.
CardioTech (Phone: 1300 13 55 96, Email address: info@cardiotech.com.au warrants this CardioTech branded fitness product (CardioTech Product) against defects in materials and workmanship when used normally in accordance with CardioTech’s published guidelines: (a) in respect of parts and labour, for a period of 1 year; (b) in respect of parts only, for a period of 3 years; and (c) in respect of the motor and components of the motor only, for a period of 5 years, commencing on the date of retail purchase by the original purchaser (respectively the “Parts and Labour Warranty Period”, the “Parts Warranty Period” and the “Motor Warranty Period”) subject to the following terms and conditions.
If during the Parts and Labour Warranty Period, you submit a claim to CardioTech in respect of a defect in the material or workmanship of the CardioTech Product, CardioTech must at its option: (1) repair the CardioTech Product at no charge, using new or previously used parts that are equivalent to new in performance and reliability; or (2), replace the CardioTech Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability and is at least functionally equivalent to the product; or (3) exchange the CardioTech Product for a refund of your purchase price. A replacement CardioTech Product or part provided in accordance with this Parts and Labour Warranty assumes the Parts and Labour Warranty for the original product for the balance of the Parts and Labour Warranty Period in respect of that product.
Without limiting the foregoing, if during the Parts Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials and workmanship of any part of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of those parts in the CardioTech Product. A replacement part provided in accordance with this Parts Warranty assumes the Parts Warranty for the original product for the balance of the Parts Warranty Period in respect of that product.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the CardioTech Product’s specifications; (d) to damage caused by accident, abuse, misuse, fire, earthquake or other external cause; (e) to damage caused by operating the CardioTech Product outside CardioTech’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of CardioTech or a CardioTech technician; (g) to a CardioTech Product that has been modified to alter functionality or capability without the written permission of CardioTech; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the CardioTech Product; or (i) if any serial number has been removed or defaced from the CardioTech Product; or (j) if you cannot prove in any way that you are the original purchaser of the product (e.g. by presenting proof of purchase).
Before receiving warranty service, CardioTech or its employees, agents or contractors may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow CardioTech’s procedures for obtaining warranty service. It is your responsibility to follow the maintenance instructions and guides to keep your machine working as intended. Failure to do so, may void the warranty period.
In order to claim under this warranty, you must contact CardioTech using the contact information provided above and at CardioTech’s election permit an employee, agent or contractor to inspect the CardioTech Product or return the CardioTech Product to CardioTech (at your own expense, unless CardioTech agrees otherwise in writing). In addition to the CardioTech Product you must provide CardioTech with the components and proof of purchase (including details of the date and location of purchase) so that CardioTech may verify the defect and your purchase details. You may request to speak with a CardioTech service technician by clicking the below link and completing the form. https://www.cardiotech.com.au/
CardioTech will provide warranty service through one or more of the following options:
• In-home technician service. CardioTech provides an in-home technician service. You will allow an employee, agent or subcontractor of CardioTech to attend at your premises to inspect and perform Service on your CardioTech Product.
• Carry-in service. If you decide to, you may return your CardioTech Product to a CardioTech Retail location offering carry-in service. Service may be performed at the location or another CardioTech Repair Service location to be serviced. Once you are notified that service is complete, you can collect the CardioTech Product from the CardioTech Retail or Repair Service location, unless CardioTech notifies you that the CardioTech Product will be sent directly to your location.
• Do-it-yourself (DIY) parts service. If you decide to, you can arrange for a CardioTech to send DIY parts to you to allow you to service your own CardioTech Product. You will be sent a replacement CardioTech Product or part accompanied by instructions on installation, if applicable, and any requirements for the disposal or return of the replaced CardioTech Product or part. CardioTech may require you to return your defective CardioTech Product or part in exchange for such replacement CardioTech Product or part. CardioTech will not be responsible for any labour costs you incur relating to DIY parts service. Should you require further assistance, contact CardioTech at the telephone number listed below.
CardioTech reserves the right to change the method by which CardioTech may provide warranty service to you, and your CardioTech Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the geographic location where service is requested. Service options, parts availability and response times may vary according to your location. You may be responsible for shipping and handling charges if the CardioTech Product cannot be serviced in your location. CardioTech reserves the right to charge a call out fee where applicable. As we do service all of Australia, we charge a standard rate of $150 for Metro locations and $250 for more regional areas.
CardioTech (Phone: 1300 13 55 96, Email address: info@cardiotech.com.au warrants this CardioTech branded fitness product (CardioTech Product) against defects in materials and workmanship when used normally in accordance with CardioTech’s published guidelines: (a) in respect of parts and labour, for a period of 2 years; (b) in respect of parts only, for a period of 5 years; (c) in respect of the drive motor and components of the drive motor only and frame, for a lifetime, commencing on the date of retail purchase by the original purchaser (respectively the “Parts and Labour Warranty Period” and the “Parts Warranty Period” and the “Motor and Frame Warranty Period”) subject to the following terms and conditions.
If during the Parts and Labour Warranty Period, you submit a claim to CardioTech in respect of a defect in the material or workmanship of the CardioTech Product, CardioTech must at its option: (1) repair the CardioTech Product at no charge, using new or previously used parts that are equivalent to new in performance and reliability; or (2), replace the CardioTech Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability and is at least functionally equivalent to the product; or (3) exchange the CardioTech Product for a refund of your purchase price. A replacement CardioTech Product or part provided in accordance with this Parts and Labour Warranty assumes the Parts and Labour Warranty for the original product for the balance of the Parts and Labour Warranty Period in respect of that product.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the CardioTech Product’s specifications; (d) to damage caused by accident, abuse, misuse, fire, earthquake or other external cause; (e) to damage caused by operating the CardioTech Product outside CardioTech’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of CardioTech or a CardioTech technician; (g) to a CardioTech Product that has been modified to alter functionality or capability without the written permission of CardioTech; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the CardioTech Product; or (i) if any serial number has been removed or defaced from the CardioTech Product; or (j) if you cannot prove in any way that you are the original purchaser of the product (e.g. by presenting proof of purchase).
Before receiving warranty service, CardioTech or its employees, agents or contractors may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow CardioTech’s procedures for obtaining warranty service. It is your responsibility to follow the maintenance instructions and guides to keep your machine working as intended. Failure to do so, may void the warranty period.
In order to claim under this warranty, you must contact CardioTech using the contact information provided above and at CardioTech’s election permit an employee, agent or contractor to inspect the CardioTech Product or return the CardioTech Product to CardioTech (at your own expense, unless CardioTech agrees otherwise in writing). In addition to the CardioTech Product you must provide CardioTech with the components and proof of purchase (including details of the date and location of purchase) so that CardioTech may verify the defect and your purchase details. You may request to speak with a CardioTech service technician by clicking the below link and completing the form. https://www.cardiotech.com.au/
CardioTech will provide warranty service through one or more of the following options:
• In-home technician service. CardioTech provides an in-home technician service. You will allow an employee, agent or subcontractor of CardioTech to attend at your premises to inspect and perform Service on your CardioTech Product.
• Carry-in service. If you decide to, you may return your CardioTech Product to a CardioTech Retail location offering carry-in service. Service may be performed at the location or another CardioTech Repair Service location to be serviced. Once you are notified that service is complete, you can collect the CardioTech Product from the CardioTech Retail or Repair Service location, unless CardioTech notifies you that the CardioTech Product will be sent directly to your location.
• Do-it-yourself (DIY) parts service. If you decide to, you can arrange for a CardioTech to send DIY parts to you to allow you to service your own CardioTech Product. You will be sent a replacement CardioTech Product or part accompanied by instructions on installation, if applicable, and any requirements for the disposal or return of the replaced CardioTech Product or part. CardioTech may require you to return your defective CardioTech Product or part in exchange for such replacement CardioTech Product or part. CardioTech will not be responsible for any labour costs you incur relating to DIY parts service. Should you require further assistance, contact CardioTech at the telephone number listed below.
CardioTech reserves the right to change the method by which CardioTech may provide warranty service to you, and your CardioTech Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the geographic location where service is requested. Service options, parts availability and response times may vary according to your location. You may be responsible for shipping and handling charges if the CardioTech Product cannot be serviced in your location. CardioTech reserves the right to charge a call out fee where applicable. As we do service all of Australia, we charge a standard rate of $150 for Metro locations and $250 for more regional areas.
CardioTech (Phone: 1300 13 55 96, Email address: info@cardiotech.com.au warrants this CardioTech branded fitness product (CardioTech Product) against defects in materials and workmanship when used normally in accordance with CardioTech’s published guidelines: (a) in respect of parts and labour, for a period of 1 year; and (b) in respect of parts only, for a period of 1 year, commencing on the date of retail purchase by the original purchaser (respectively the “Parts and Labour Warranty Period”, and the “Parts Warranty Period”) subject to the following terms and conditions.
If during the Parts and Labour Warranty Period, you submit a claim to CardioTech in respect of a defect in the material or workmanship of the CardioTech Product, CardioTech must at its option: (1) repair the CardioTech Product at no charge, using new or previously used parts that are equivalent to new in performance and reliability; or (2), replace the CardioTech Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability and is at least functionally equivalent to the product; or (3) exchange the CardioTech Product for a refund of your purchase price. A replacement CardioTech Product or part provided in accordance with this Parts and Labour Warranty assumes the Parts and Labour Warranty for the original product for the balance of the Parts and Labour Warranty Period in respect of that product.
Without limiting the foregoing, if during the Parts Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials and workmanship of any part of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of those parts in the CardioTech Product. A replacement part provided in accordance with this Parts Warranty assumes the Parts Warranty for the original product for the balance of the Parts Warranty Period in respect of that product.
Without limiting the foregoing, if during the Motor and Frame Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials or workmanship of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of the motor in the CardioTech Product. A replacement motor (or part) provided in accordance with this Motor Warranty assumes the Motor Warranty for the original product for the balance of the Motor Warranty Period in respect of that product.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the CardioTech Product’s specifications; (d) to damage caused by accident, abuse, misuse, fire, earthquake or other external cause; (e) to damage caused by operating the CardioTech Product outside CardioTech’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of CardioTech or a CardioTech technician; (g) to a CardioTech Product that has been modified to alter functionality or capability without the written permission of CardioTech; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the CardioTech Product; or (i) if any serial number has been removed or defaced from the CardioTech Product; or (j) if you cannot prove in any way that you are the original purchaser of the product (e.g. by presenting proof of purchase).
Before receiving warranty service, CardioTech or its employees, agents or contractors may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow CardioTech’s procedures for obtaining warranty service. It is your responsibility to follow the maintenance instructions and guides to keep your machine working as intended. Failure to do so, may void the warranty period.
In order to claim under this warranty, you must contact CardioTech using the contact information provided above and at CardioTech’s election permit an employee, agent or contractor to inspect the CardioTech Product or return the CardioTech Product to CardioTech (at your own expense, unless CardioTech agrees otherwise in writing). In addition to the CardioTech Product you must provide CardioTech with the components and proof of purchase (including details of the date and location of purchase) so that CardioTech may verify the defect and your purchase details. You may request to speak with a CardioTech service technician by clicking the below link and completing the form. https://www.cardiotech.com.au/
CardioTech will provide warranty service through one or more of the following options:
• In-home technician service. CardioTech provides an in-home technician service. You will allow an employee, agent or subcontractor of CardioTech to attend at your premises to inspect and perform Service on your CardioTech Product.
• Carry-in service. If you decide to, you may return your CardioTech Product to a CardioTech Retail location offering carry-in service. Service may be performed at the location or another CardioTech Repair Service location to be serviced. Once you are notified that service is complete, you can collect the CardioTech Product from the CardioTech Retail or Repair Service location, unless CardioTech notifies you that the CardioTech Product will be sent directly to your location.
• Do-it-yourself (DIY) parts service. If you decide to, you can arrange for a CardioTech to send DIY parts to you to allow you to service your own CardioTech Product. You will be sent a replacement CardioTech Product or part accompanied by instructions on installation, if applicable, and any requirements for the disposal or return of the replaced CardioTech Product or part. CardioTech may require you to return your defective CardioTech Product or part in exchange for such replacement CardioTech Product or part. CardioTech will not be responsible for any labour costs you incur relating to DIY parts service. Should you require further assistance, contact CardioTech at the telephone number listed below.
CardioTech reserves the right to change the method by which CardioTech may provide warranty service to you, and your CardioTech Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the geographic location where service is requested. Service options, parts availability and response times may vary according to your location. You may be responsible for shipping and handling charges if the CardioTech Product cannot be serviced in your location. CardioTech reserves the right to charge a call out fee where applicable. As we do service all of Australia, we charge a standard rate of $150 for Metro locations and $250 for more regional areas.
CardioTech (Phone: 1300 13 55 96, Email address: info@cardiotech.com.au warrants this CardioTech branded fitness product (CardioTech Product) against defects in materials and workmanship when used normally in accordance with CardioTech’s published guidelines: (a) in respect of parts and labour, for a period of 2 years; (b) in respect of parts only, for a period of 5 years; (c) in respect of the drive motor and components of the drive motor only and frame, for a lifetime, commencing on the date of retail purchase by the original purchaser (respectively the “Parts and Labour Warranty period” and the “Parts Warranty Period” and the “Motor and Frame Warranty Period”) subject to the following terms and conditions.
If during the Parts and Labour Warranty Period, you submit a claim to CardioTech in respect of a defect in the material or workmanship of the CardioTech Product, CardioTech must at its option: (1) repair the CardioTech Product at no charge, using new or previously used parts that are equivalent to new in performance and reliability; or (2), replace the CardioTech Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability and is at least functionally equivalent to the product; or (3) exchange the CardioTech Product for a refund of your purchase price. A replacement CardioTech Product or part provided in accordance with this Parts and Labour Warranty assumes the Parts and Labour Warranty for the original product for the balance of the Parts and Labour Warranty Period in respect of that product.
Without limiting the foregoing, if during the Parts Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials and workmanship of any part of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of those parts in the CardioTech Product. A replacement part provided in accordance with this Parts Warranty assumes the Parts Warranty for the original product for the balance of the Parts Warranty Period in respect of that product.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the CardioTech Product’s specifications; (d) to damage caused by accident, abuse, misuse, fire, earthquake or other external cause; (e) to damage caused by operating the CardioTech Product outside CardioTech’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of CardioTech or a CardioTech technician; (g) to a CardioTech Product that has been modified to alter functionality or capability without the written permission of CardioTech; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the CardioTech Product; or (i) if any serial number has been removed or defaced from the CardioTech Product; or (j) if you cannot prove in any way that you are the original purchaser of the product (e.g. by presenting proof of purchase).
Before receiving warranty service, CardioTech or its employees, agents or contractors may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow CardioTech’s procedures for obtaining warranty service. It is your responsibility to follow the maintenance instructions and guides to keep your machine working as intended. Failure to do so, may void the warranty period.
In order to claim under this warranty, you must contact CardioTech using the contact information provided above and at CardioTech’s election permit an employee, agent or contractor to inspect the CardioTech Product or return the CardioTech Product to CardioTech (at your own expense, unless CardioTech agrees otherwise in writing). In addition to the CardioTech Product you must provide CardioTech with the components and proof of purchase (including details of the date and location of purchase) so that CardioTech may verify the defect and your purchase details. You may request to speak with a CardioTech service technician by clicking the below link and completing the form. https://www.cardiotech.com.au/
CardioTech will provide warranty service through one or more of the following options:
• In-home technician service. CardioTech provides an in-home technician service. You will allow an employee, agent or subcontractor of CardioTech to attend at your premises to inspect and perform Service on your CardioTech Product.
• Carry-in service. If you decide to, you may return your CardioTech Product to a CardioTech Retail location offering carry-in service. Service may be performed at the location or another CardioTech Repair Service location to be serviced. Once you are notified that service is complete, you can collect the CardioTech Product from the CardioTech Retail or Repair Service location, unless CardioTech notifies you that the CardioTech Product will be sent directly to your location.
• Do-it-yourself (DIY) parts service. If you decide to, you can arrange for a CardioTech to send DIY parts to you to allow you to service your own CardioTech Product. You will be sent a replacement CardioTech Product or part accompanied by instructions on installation, if applicable, and any requirements for the disposal or return of the replaced CardioTech Product or part. CardioTech may require you to return your defective CardioTech Product or part in exchange for such replacement CardioTech Product or part. CardioTech will not be responsible for any labour costs you incur relating to DIY parts service. Should you require further assistance, contact CardioTech at the telephone number listed below.
CardioTech reserves the right to change the method by which CardioTech may provide warranty service to you, and your CardioTech Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the geographic location where service is requested. Service options, parts availability and response times may vary according to your location. You may be responsible for shipping and handling charges if the CardioTech Product cannot be serviced in your location. CardioTech reserves the right to charge a call out fee where applicable. As we do service all of Australia, we charge a standard rate of $150 for Metro locations and $250 for more regional areas.
CardioTech (Phone: 1300 13 55 96, Email address: info@cardiotech.com.au warrants this CardioTech branded fitness product (CardioTech Product) against defects in materials and workmanship when used normally in accordance with CardioTech’s published guidelines: (a) in respect of parts and labour, for a period of 2 years; (b) in respect of parts only, for a period of 5 years; (c) in respect of the drive motor and components of the drive motor only and frame, for a lifetime, commencing on the date of retail purchase by the original purchaser (respectively the “Parts and Labour Warranty period” and the “Parts Warranty Period” and the “Motor and Frame Warranty Period”) subject to the following terms and conditions.
If during the Parts and Labour Warranty Period, you submit a claim to CardioTech in respect of a defect in the material or workmanship of the CardioTech Product, CardioTech must at its option: (1) repair the CardioTech Product at no charge, using new or previously used parts that are equivalent to new in performance and reliability; or (2), replace the CardioTech Product with the same model (or with your consent a product that has similar functionality) formed from new and/or previously used parts that are equivalent to new in performance and reliability and is at least functionally equivalent to the product; or (3) exchange the CardioTech Product for a refund of your purchase price. A replacement CardioTech Product or part provided in accordance with this Parts and Labour Warranty assumes the Parts and Labour Warranty for the original product for the balance of the Parts and Labour Warranty Period in respect of that product.
Without limiting the foregoing, if during the Parts Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials and workmanship of any part of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of those parts in the CardioTech Product. A replacement part provided in accordance with this Parts Warranty assumes the Parts Warranty for the original product for the balance of the Parts Warranty Period in respect of that product.
Without limiting the foregoing, if during the Motor Warranty Period, you submit a claim to CardioTech in respect of a defect in the materials or workmanship of the CardioTech Product, CardioTech must at its option: (1) provide replacement parts to you; or (2) pay the costs for provision of any replacement parts to you, provided that CardioTech shall not be responsible for any labour costs in connection with the installation and/or replacement of the motor in the CardioTech Product. A replacement motor (or part) provided in accordance with this Motor Warranty assumes the Motor Warranty for the original product for the balance of the Motor Warranty Period in respect of that product.
This Warranty does not apply: (a) to consumable parts, such as batteries or protective coatings that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to cosmetic damage, including but not limited to scratches, dents and broken plastic unless failure has occurred due to a defect in materials or workmanship; (c) to damage caused by use with a third party component or product that does not meet the CardioTech Product’s specifications; (d) to damage caused by accident, abuse, misuse, fire, earthquake or other external cause; (e) to damage caused by operating the CardioTech Product outside CardioTech’s published guidelines; (f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of CardioTech or a CardioTech technician; (g) to a CardioTech Product that has been modified to alter functionality or capability without the written permission of CardioTech; (h) to defects caused by normal wear and tear or otherwise due to the normal aging of the CardioTech Product; or (i) if any serial number has been removed or defaced from the CardioTech Product; or (j) if you cannot prove in any way that you are the original purchaser of the product (e.g. by presenting proof of purchase).
Before receiving warranty service, CardioTech or its employees, agents or contractors may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow CardioTech’s procedures for obtaining warranty service. It is your responsibility to follow the maintenance instructions and guides to keep your machine working as intended. Failure to do so, may void the warranty period.
In order to claim under this warranty, you must contact CardioTech using the contact information provided above and at CardioTech’s election permit an employee, agent or contractor to inspect the CardioTech Product or return the CardioTech Product to CardioTech (at your own expense, unless CardioTech agrees otherwise in writing). In addition to the CardioTech Product you must provide CardioTech with the components and proof of purchase (including details of the date and location of purchase) so that CardioTech may verify the defect and your purchase details. You may request to speak with a CardioTech service technician by clicking the below link and completing the form. https://www.cardiotech.com.au/
CardioTech will provide warranty service through one or more of the following options:
• In-home technician service. CardioTech provides an in-home technician service. You will allow an employee, agent or subcontractor of CardioTech to attend at your premises to inspect and perform Service on your CardioTech Product.
• Carry-in service. If you decide to, you may return your CardioTech Product to a CardioTech Retail location offering carry-in service. Service may be performed at the location or another CardioTech Repair Service location to be serviced. Once you are notified that service is complete, you can collect the CardioTech Product from the CardioTech Retail or Repair Service location, unless CardioTech notifies you that the CardioTech Product will be sent directly to your location.
• Do-it-yourself (DIY) parts service. If you decide to, you can arrange for a CardioTech to send DIY parts to you to allow you to service your own CardioTech Product. You will be sent a replacement CardioTech Product or part accompanied by instructions on installation, if applicable, and any requirements for the disposal or return of the replaced CardioTech Product or part. CardioTech may require you to return your defective CardioTech Product or part in exchange for such replacement CardioTech Product or part. CardioTech will not be responsible for any labour costs you incur relating to DIY parts service. Should you require further assistance, contact CardioTech at the telephone number listed below.
CardioTech reserves the right to change the method by which CardioTech may provide warranty service to you, and your CardioTech Product’s eligibility to receive a particular method of service. Service will be limited to the options available in the geographic location where service is requested. Service options, parts availability and response times may vary according to your location. You may be responsible for shipping and handling charges if the CardioTech Product cannot be serviced in your location. CardioTech reserves the right to charge a call out fee where applicable. As we do service all of Australia, we charge a standard rate of $150 for Metro locations and $250 for more regional areas.
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