Nothing in this Refund Policy, restricts or modifies any condition, warranty, right or liability implied by law, including by the Australian Consumer Law.
CardioTech is not required to provide a refund or replacement if you change your mind. You are responsible for ensuring that you are able to use a CardioTech fitness product before you purchase such product. To the extent permitted by law, we will not be required to provide a refund or a replacement if you are unable to use the product due to a medical condition.
To the extent permitted by law, once your purchase has been processed by CardioTech and your machine is it transit, you are ineligible to return and request a refund on your machine.
What if I want to cancel my order before it has shipped?
We will refund the purchase price (price of the machine and tax). A 10% restocking fee is also charged on all cancelled orders. You can expect a refund (net of the restocking fee) in the same form of payment originally used for the purchase within 14 days of the order being cancelled.